QuoteByte is built to help small trade and service businesses manage quote, job and customer information with practical care.
This page explains how we think about security, privacy, AI processing and data handling.
It is not a marketing promise that no incident can ever happen. No online service can guarantee perfect security. It is a plain-English summary of the steps we take and the responsibilities users keep.
Built for business data
QuoteByte may store information such as:
- business details;
- customer names and contact details;
- job addresses;
- job notes;
- quote details;
- line items;
- pricing;
- quote PDFs;
- subscription and billing status;
- support messages.
This information matters. We treat it as business-critical information, not throwaway app data.
We do not sell personal information
QuoteByte does not sell personal information.
We use information to provide, secure, support and improve the service.
More detail is available in our Privacy Policy.
Payments are handled by payment providers
QuoteByte does not store full credit card numbers.
Subscription payments are processed by third-party payment providers, such as Stripe.
QuoteByte may receive limited billing information, such as subscription status, invoice records and payment status.
AI-assisted features
QuoteByte may use AI-assisted features to help turn rough notes into structured quote content.
AI can help with drafting and formatting, but users remain responsible for checking outputs before sending them to customers.
Users should avoid entering unnecessary sensitive information into QuoteByte.
Access controls
QuoteByte uses account-based access controls so users can access their own account and business records.
Users are responsible for keeping passwords, devices and email accounts secure.
Infrastructure providers
QuoteByte uses third-party infrastructure and service providers to operate the product.
These may include providers for:
- hosting;
- database storage;
- authentication;
- payments;
- email;
- error monitoring;
- security;
- AI processing.
Our current or expected providers are listed in our Sub-processor List.
Data retention
QuoteByte keeps information for as long as reasonably needed to provide the service, comply with legal obligations, support billing, maintain security, resolve disputes and operate the business.
More detail is available in our Data Retention Statement.
Privacy and legal documents
You can review our key documents here:
- Privacy Policy;
- Terms of Service;
- Refund Policy;
- Sub-processor List;
- Data Retention Statement;
- Cookie Notice;
- Data Processing Addendum.
Reporting a security issue
If you believe you have found a security issue, contact us.
Please include:
- what you found;
- steps to reproduce it;
- affected pages or features;
- screenshots if helpful;
- your contact details.
Please do not publicly disclose security issues before we have had a reasonable opportunity to investigate and respond.
Our security direction
QuoteByte is an early product, but the security direction is clear:
- collect only what is needed;
- avoid unnecessary sensitive information;
- use reputable infrastructure providers;
- limit access to data;
- keep payment card handling with payment providers;
- review AI data flows carefully;
- maintain clear privacy and data documents;
- improve controls as the product grows.